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Terms & Conditions


Once a booking has been made, these terms and conditions of hire are binding. To activate the booking, a 30% deposit payment must be received by the invoice due date. The remaining balance is payable eight weeks prior to the arrival date. For bookings received with less than eight weeks notice the full payment is required at the time of booking. You are permitted to cancel your reservation free of charge before the deposit due date.


Information on the key pick-up is given at least 24 hours before the start of the period of reservation. Contact information and driving instructions to the property will be send to you together with the final payment invoice. The property is at the tenant’s disposal from 4 p.m. on the day of arrival to 12 noon on the day of departure. The rent includes the right for a full use of the cottage, firewood and bed linen for the agreed number of guests. Smoking is not permitted indoors. No pets are allowed!


Cleaning


The tenants are required to take care of the cleaning of the cottage during the rental period and at it’s termination, if not otherwise agreed. Final cleaning can be arranged to be carried out by a third party company and will therefore be charged in addition to the agreed rental price.     


Liability for damages


The customer shall be liable to the owner for any damages caused to the property or to its contents. Any complaints concerning the property and or its contents are to be made directly and immediately to the contact person. Complaints made afterwards will not be taken into account.


Cancellation


Cancellation of the booking must always be made in writing to info@skichaletfinland.com. If the cancellation date is within 8 weeks of the commencement of the rental, the full rental amount will be charged, unless the house can be re-let. The deposit payment is not refundable. Non payment of the balance monies, either the deposit or the final payment, when they become due, will give the owner(s) of Ruka SkiChaletFinland the right to cancel the reservation.


In case of force majeure, the owner(s) of Ruka SkiChaletFinland has the right to cancel a confirmed booking. In this event all monies received from the customer will be returned.